---
title: "Clients"
description: "Find customers, read lifecycle signals, and open dossiers with skin profiles, addresses, bookings, and lifetime spend."
---

> Documentation Index
> Fetch the complete documentation index at: https://kb.kglo.beauty/llms.txt
> Use this file to discover all available pages before exploring further.

# Clients

## Customer list

- Search by name, email, or phone and choose a lifecycle. Select **Filter** to apply the values; sort by join date or most recent completed booking. The URL records the active filters.
- Export downloads the roster with its active filters. Open a customer row to review the dossier and follow a related booking link when needed.

| Lifecycle in the page | Operational meaning                             |
| --------------------- | ----------------------------------------------- |
| `New`                 | A new customer with limited history.            |
| `Active`              | A customer active according to recent activity. |
| `Potential leaver`    | A customer who needs attention or follow-up.    |
| `Leaver`              | Long inactive; evaluate a re-engagement action. |

**Potential leaver** and **Leaver** are follow-up signals, not automatic decisions.

## Dossier

The detail view may include a skin profile, addresses, recent bookings, lifecycle recency, and lifetime spend. Use this information to understand the context before contacting the customer or opening a related booking.

> Skin profiles, addresses, and contact details are sensitive data. Never include production data in documentation screenshots.

Source: https://kb.kglo.beauty/en/operations/clients/index.mdx